Meta WhatsApp Business Platform Pricing (2026)
Meta charges per delivered message, not per conversation. Rates range from $0.0008 (Colombia utility) to $0.1597 (Netherlands marketing), depending on recipient market and category. Service-message pricing changed on October 1, 2026.
Last updated: October 1, 2026 · Rates effective Oct 1, 2026
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What changed on October 1, 2026?
Non-template messages
Service messages are now charged per delivered message. Meta says service rates are the same as utility and authentication rates for each market, with no service-message volume tiers.
Utility within CSW
Utility templates delivered while a customer service window is open are now billable. They use the same utility rate shown in the table below.
Free entry point window
If an eligible Click-to-WhatsApp ad or Facebook Page CTA starts the conversation and you reply in time, eligible marketing, utility, authentication, and service messages are free for message delivery for 72 hours. Meta Business Agent token usage is still charged.
Template categories
Marketing
Promotional messages, offers, announcements, and campaigns. Highest rates because they are outbound and unsolicited by the user.
$0.0109 – $0.1597Utility
Transactional messages triggered by user actions — order confirmations, shipping updates, and appointment reminders.
$0.0008 – $0.0550Authentication
One-time passcodes for login, verification, and account recovery. Rates typically match utility; Auth-International adds a premium for cross-border delivery.
$0.0008 – $0.1600 (intl)Meta Business Agent
Non-template responses powered by Meta Business Agent. Meta charges one token-based fee that includes token use and message delivery.
$2 / 1M tokensRates by market (USD per message)
| Market | Marketing | Utility | Auth | Service | Auth-Intl |
|---|
Pricing update calendar
WhatsApp Business API pricing by country
WhatsApp API pricing in India (2026)
As of October 1, 2026: marketing $0.0118/message, utility $0.0014/message, authentication $0.0014/message, service $0.0014/billable message, authentication-international $0.0304/message. The auth-international rate applies when your WhatsApp Business Account is registered outside India. Utility templates inside the customer service window are now billable. India is one of the most cost-effective markets for utility messaging.
WhatsApp API pricing in the UAE (2026)
As of October 1, 2026: marketing $0.0499/message, utility $0.0157/message, authentication $0.0157/message, service $0.0157/billable message, authentication-international $0.0510/message. Utility templates inside the customer service window are now billable.
WhatsApp API pricing in Germany (2026)
As of October 1, 2026: marketing $0.1365/message, utility $0.0550/message, authentication $0.0550/message, service $0.0550/billable message. Germany has the highest rates in Europe. Utility templates inside the customer service window are now billable.
WhatsApp API pricing in the UK (2026)
As of October 1, 2026: marketing $0.0635/message, utility $0.0220/message, authentication $0.0220/message, service $0.0220/billable message. Utility templates sent within an open customer service window are now billable.
WhatsApp API pricing in the US (2026)
The US and Canada fall under the North America regional rate. As of October 1, 2026: marketing $0.0250/message, utility $0.0034/message, authentication $0.0034/message, service $0.0034/billable message. Utility templates sent within an open customer service window are now billable.
Frequently asked questions
What is the WhatsApp Business API?
How much does the WhatsApp Business API cost?
Is the WhatsApp Business API free?
How often does Meta change WhatsApp API pricing?
What is a customer service window?
What changed in July 2025?
What is the cheapest market to send WhatsApp API messages?
How much does the WhatsApp API cost in India?
How much does the WhatsApp API cost in Germany?
How much does the WhatsApp API cost in the US?
How much does the WhatsApp API cost in the UK?
Do I need the WhatsApp Business API to get form notifications on WhatsApp?
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